This is a process set out within the Housing Act 2004 (and other pieces of legislation).
It means if you don’t carry out the required repair works, we can carry them out on your behalf and charge you for them.
We aim to respond within two working days. All contact is private and confidential.
If you haven’t found what you’re looking for and need further help, you can reach out, and a member of our team will happily help you.