Improving the landlord-tenant relationship

Developing and sustaining positive relationships with tenants can help reduce tenancy turnover, avoid disputes and ensure a healthy home benefitting both landlord and tenant.

Communicate Clearly and Promptly

Respond to tenant queries and maintenance requests in a timely and respectful manner. Clear communication builds trust and prevents misunderstandings. This will also encourage your tenant to report any issues quickly, allowing you to avoid larger costly repairs is things are left to get worse.

Be Proactive with Maintenance

Regular property checks and prompt repairs show tenants you care about their comfort and safety, which encourages them to treat the property with care.

Respect Privacy and Boundaries

Always give proper notice before visits and respect your tenant’s right to quiet enjoyment of the property.

 

If the relationship does break down or you encounter difficulties, Safe Suffolk Renters is here to help. We can offer advice or signpost you to appropriate support services to help resolve issues constructively.

 

Renters’ Rights Act

Read the latest on how the new law will affect tenants and landlords.

Landlords: Useful Guides

Latest Landlords News

Rent Increases Under the Renters’ Rights Act: What You Need to Know

New rules introduced by the Renters’ Rights Act have changed how and when rent can be increased, creating a clearer and fairer process for tenants, landlords and letting agents.

New HHSRS2 scoring tool now available for professionals

The Housing Health and Safety Rating System (HHSRS) is the framework used by local authorities to assess hazards in residential properties and determine whether action is required to protect tenants.

Register Your Rental Property

Beta testing for the new "Register your rental property" database

Safe Suffolk Renters

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