They can be helpful ways to manage budgets and the amount you spend on gas or electricity because you can pay in small amounts. However, due to their nature, customers don’t always get the best rates.
Additionally, when your prepayment amount has been used, you’ll run out of gas and electricity. This can cause serious problems for some people.
A smart meter measures how much energy you’re using in near real-time. On the meter’s display, you can see how much your energy consumption is costing you. They’re free to install and send meter readings to your supplier automatically.
They also replace analogue credit and prepay key meters.
Benefits of switching to a smart meter include:
If you prepay for your energy, upgrading to a smart meter gives you additional features you don’t have with an analogue meter. For example:
If you rent your home and your energy bills are in your name, you should be able to request a smart meter in a few simple steps. However, if you’re unsure, you should check with your landlord or letting agent before requesting one.
To see how to request a smart meter, view this page on the Smart Meters website.
Warm Homes Suffolk is offering specific support for prepayment meter customers.
Their help includes the following:
To learn more about tenant financial support, view this article.
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