Understanding health and safety hazards in your home

Your house is your home. It’s important that it's safe for you to live in. Part of your tenant responsibility is that you’re aware of potential health and safety hazards so you can report them to your landlord or letting agent promptly, to prevent them from getting worse.

Knowing how to identify and report issues plays an important role in maintaining a safe, happy and healthy living environment.

Types of hazards

Health and safety hazards in your home are typically categorised based on their severity and potential impact. There are two main types: Category 1, which are the most serious and require urgent attention, and Category 2.

Here are some examples of Category 1 hazards:

  • Exposed wiring
  • Dangerous or broken boilers
  • Rats, pests, or other infestations
  • Damp and mould on walls or ceilings

Health and safety assessment

Local councils assess health and safety risks in homes using the Housing Health and Safety Rating System (HHSRS). For properties that are houses in multiple occupation (HMO), which includes shared homes like student housing or hostels, there are additional requirements.

The HHSRS will also provide guidance on what repairs need to be completed.

Reporting a hazard

If you suspect or identify a potential hazard in your home, it’s crucial to report it promptly to your landlord or letting agent. It is a good idea to do this in writing, such as an email, so you have a record of when you first reported it. The landlord has a legal responsibility to address these issues. You should give them a reasonable amount of time to carry out the necessary repairs or improvements and provide the appropriate access to your home.

Involving your local council

If your landlord or letting agent fails to address a reported hazard within a reasonable timeframe, you should contact your local council or Safe Suffolk Renters. It would be useful if you have photos of the hazard to send to the Officers.

Environmental health officers may ask to visit your property to assess the hazards, or they may ask to undertake a video inspection.

If neighbouring properties pose risks to your health and safety, you can request the council to inspect them too.

Landlord enforcement

When Category 1 hazards are identified, the council must take action. They can require your landlord to perform repairs or improvements. Failure to comply can lead to prosecution and fines for your landlord or letting agent.

In extreme cases where there’s a serious risk to your safety, the Council can carry out emergency remedial work and charge your landlord for it.

For less severe hazards, your Council may notify your landlord about the issues and provide guidance on how to address them. If your living conditions don’t improve, inform the Council and ask them to take further action.

Enforcement: your rights

In cases where your landlord consistently rents out a poorly maintained property or fails to perform necessary maintenance, you have rights under the Homes (Fitness for Human Habitation) Act 2018.

In short, you’re able to take legal action against your landlord if your home is not fit for human habitation. You can also seek remedies, including financial compensation if deemed appropriate.

Ensuring your home is free from health and safety hazards is not only a legal requirement for landlords but also a fundamental aspect of your health and well-being as a tenant. Don’t hesitate to report any concerns and, if necessary, use your legal rights to secure a safe and habitable home.

For further help, you can contact Safe Suffolk Renters, and a member of our team will help.

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