Case Study – From Homelessness to Stability

A family with three children were made homeless after being evicted from a caravan park, due to year-round residency restrictions they had not been made aware of. They were placed in emergency housing, describing the experience as traumatic. On top of being crowded into one room, they were subjected to CCTV surveillance and room searches. Their children’s education suffered, and stress-related eczema kept the father off work.

Case Study - From Homelessness to Stability
Case study illustrations by Cris Seville
“It was really, really upsetting. Shocking … the worst thing of my life … All my hands blistered … I can’t do that job when my body’s like this.”

After viewing over 20 properties, they secured a privately rented property through a family connection, bringing great emotional relief.

“Where is that weight? That’s just suddenly gone … and that was it, then it was just planning the next stage …”

Their landlord was supportive, contributing to improvements and offering long-term security.

“She’s told us it’s ours for as long as we want it”.

Their health improved with better diet and reduced stress.

“Since we’ve got this place, I’ve lost nearly two stone in a year.”

They feel rooted in their community, with the father back at work and the mother starting a business at home for which the landlord gave permission. In September 2024 they were planning their wedding.

“We’ve got a wedding to look forward to… it’s just nice to try and put a smile on my face.”
“Us lives finally got back on track.”

Case Studies

A Lettings Agent’s Perspective

Energy Efficiency and Residential Management on a Farming Estate

From Homelessness to Stability

Housing insecurity and health in older age

Housing Insecurity

The importance of identity to home and wellbeing

The experiences of older renters