Tenants can apply to the court if a deposit is not protected in a TDS. The court may order the deposit to be paid into a scheme or repaid to the tenant. It can also order a payment of up to 3 times the deposit to be paid to the tenant. There are currently three approved tenancy deposit schemes:
You can read more about the tenancy deposit schemes here. You can also speak to our Landlord Engagement Officer if you have any queries or concerns about your responsibilities.
We aim to respond within two working days. All contact is private and confidential.
If you haven’t found what you’re looking for and need further help, you can reach out, and a member of our team will happily help you.